ACCESSIBILITY

Accessibility Statement for www.date-sneakers.com

This statement was drafted on 07/30/2025.

This content can also be read and made available orally using NVDA screen readers for Windows and VoiceOver for iOS. Alternatively, the “read page” function available in the UserWay PRO accessibility widget may be used.

 

FFW S.r.l. is committed to ensuring the accessibility of its website www.date-sneakers.com, in accordance with Legislative Decree No. 82 of May 27, 2022, implementing European Directive 2019/882.

FFW S.r.l. believes it is a collective moral obligation to enable everyone to access information, products, or services without encountering obstacles or barriers, so that everyone may live with dignity, equality, and independence. For this reason, resources have been invested to make the website easier to use and more accessible to all, including people with disabilities.

In compliance with Legislative Decree 82/2022, the following information is provided:

  1. information on how the service meets accessibility requirements and the applicable standards;
  2. a general description of the service, in accessible formats;
  3. descriptions and explanations necessary to understand how the service works;
  4. a description of how the service meets accessibility requirements;
  5. information demonstrating that the service delivery and monitoring processes ensure compliance;
  6. assistance and reporting of any accessibility issues.

 

1. Accessibility Requirements and Applicable Standards

The requirements for digital accessibility are defined by Legislative Decree No. 82 of May 27, 2022, "Implementation of Directive (EU) 2019/882 of the European Parliament and of the Council of April 17, 2019, on the accessibility requirements for products and services,” which refers to technical standards outlined in UNI EN 301549.

Specifically, the website’s compliance must be assessed against the criteria set out in chapters 9 "Web" and 10 "Non-web content", which reference the Web Content Accessibility Guidelines (WCAG) 2.1 at levels A and AA.

The four fundamental principles of digital accessibility defined by WCAG 2.1 are:

  • Perceivable – Content is presented clearly and understandably.
  • Operable – The interface is easily navigable by all users.
  • Understandable – Information and actions are intuitive and easy to interpret.
  • Robust – The site is compatible with common assistive technologies.

Based on UNI EN 301549, which clearly lists the 50 success criteria used to evaluate the accessibility of a website, technical assessments have been carried out regarding the site’s contents. These include both textual and non-textual information, downloadable documents and forms, and forms of two-way interaction such as digital form submissions and authentication, identification, and payment processes.

Areas Excluded from the Scope

Article 1, paragraph 5 of Legislative Decree No. 82/2022 specifies that the decree’s provisions do not apply to the following website content and mobile applications:

  • pre-recorded time-based media published before June 28, 2025;
  • office file formats published before June 28, 2025;
  • online maps and mapping services, provided that essential information for navigation is available in an accessible digital format;
  • third-party content not funded, developed, or under the control of the relevant economic operator;
  • website and mobile app content considered as archives, containing only content that has not been updated or edited after June 28, 2025.

 

2. General Description of the Service

This site targets end consumers and provides a sales service for the DATE brand, allowing users to discover, select, and purchase products for men, women, and children. Users can browse the site using filters, add items to their cart or wishlist after registering, register for personal account access, and manage orders, returns, and personal details. In addition to offering the complete purchase process, the site also allows newsletter sign-up, customer service consultation, and company contact.

 

3. How the Service Works

The site is accessible via desktop, tablet, and smartphone using the main web browsers currently available. It is available in Italian, English, and French.

The website is designed for intuitive and consistent navigation through a main menu that provides direct access to key sections (men, women, kids, collections, stores, company information).

Below is a breakdown of how the main services on the site work:

  • Browse products: Users can explore the different available products by accessing the menu items by category and selecting the desired product type from the dropdown menu.
  • Access the reserved area: The site allows users to register and log into their personal area by selecting the relevant option from the dropdown menu in the header. On the dedicated pages, users can enter the requested information to log in or create an account.
  • Add products to favorites: Registered users can add their favorite products to their wishlist by clicking the “Add to wishlist” button in the product preview or selecting the dedicated icon in the product sheet. All favorited items are visible in the “Wishlist” page accessible from the menu. Items can be added to the cart or removed from there.
  • Make a purchase: Users can purchase desired products by selecting the item and clicking “add to cart” in the product sheet after choosing a size. Products can also be added from the preview screen by clicking the appropriate icon, selecting the size, and then the button. To complete checkout, users must click the cart icon at the top, continue to the checkout screen, log in or enter their information without registering, and choose a payment method. Once all fields are filled, the order can be submitted to complete the purchase.
  • Purchase a gift card: Users can buy a gift card via the dedicated menu item. On the page, they fill out a short form with the required information and add the voucher to the cart. The purchase process continues as for any other product.
  • Submit a return request: Both registered and unregistered users can request a return. Simply go to the “Request a return” section from the menu and fill out the dedicated form. Registered users can also submit a return request from their personal area.
  • Search navigation: Users can search for products directly by entering keywords into the search bar at the top of the page (header).
  • Filter navigation: Within product pages, users can refine their search using various types of filters.
  • Submit an information request: Users can request information via email, phone, or by filling out a form. Contact details are available on the “Support” page accessible from the footer menu.
  • Consult customer service: Users can view a dedicated FAQ page by selecting the relevant menu item in the dropdown menus in the header or footer.
  • Subscribe to the newsletter: Users can sign up for the newsletter by entering their email in the dedicated area in the homepage footer and confirming via the appropriate button.

 

4. Compliance with Accessibility Requirements

To enhance accessibility and user experience, FFW S.r.l. has integrated the UserWay PRO accessibility widget into the website covered by this statement. Its use is completely free for site users and improves compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
UserWay PRO offers numerous features to enhance website accessibility and user experience, accessible via the widget icon or by pressing the keyboard shortcut CTRL+U, as listed below.

  • Screen Reader: Reads all page content aloud without requiring an external screen reader.
  • Dictionary: Allows access to dictionaries without leaving the website. Useful for people with cognitive disabilities or non-native English speakers.
  • Larger Text: Increases text size on the screen with four levels of enlargement, improving readability.
  • Saturation: Adjusts site color intensity to high, low, or grayscale.
  • Contrast: Inverts colors or switches between light and dark contrast modes.
  • Smart Contrast: Ensures all site colors fully comply with ADA standards for better visibility.
  • Highlight Links: Highlights links, buttons, and clickable elements with high-contrast colors.
  • Stop Animations: Pauses auto-updating or moving content that may hinder accessibility or trigger seizures.
  • Text Spacing: Adjusts spacing to enhance readability for dyslexic or visually impaired users, with three levels of customization.
  • Line Height: Increases line height for more comfortable reading.
  • Text Alignment: Aligns text left, right, or center for personalized and accessible reading.
  • Dyslexia Font: "UserWay Dyslexia Friendly" font enhances readability for users with dyslexia.
  • Big Cursor: Enlarges the cursor by 400% for easier navigation through links, tabs, and forms.
  • Tooltips: Displays alt text and ARIA labels on hover, helping low-vision users understand screen elements.
  • Page Structure: Clearly outlines page headings, landmarks, and links for quicker, accessible navigation.

In addition to user-activated functions, the UserWay PRO widget can detect and correct many site accessibility issues in real-time without changing source code, only modifying what the browser displays. This enhances usability for all users, including those relying on assistive technologies.

Accessibility for users of assistive technologies—such as screen readers, alternative keyboards, or voice commands—is also supported through ARIA attributes. These attributes describe the role, state, and properties of UI elements, communicate dynamic interactions (e.g., expandable menus, modals, sliders), and support keyboard navigation in complex components.

Additional Accessibility Requirements for E-commerce Services

The service ensures accessibility of features for identification, security, and payment by making them perceivable, operable, understandable, and robust.

For electronic payments, the site uses leading providers as listed below:

Compliance Status

To determine the website’s compliance status, AgID’s guidelines and evaluation checklist were used.

This website is partially compliant with the requirements outlined in Appendix A of the UNI CEI EN 301549 standard. Since it was published before 06/28/2025, the company intends to achieve full compliance upon releasing a new version of the website in the future.

 

5. Accessibility Monitoring Process

Upon future updates of the website covered by this statement, FFW S.r.l. will focus on ensuring compliance with digital accessibility regulations, potentially involving external consultants for the following activities:

  • technical accessibility audit through a gap analysis;
  • user testing of key user flows using assistive technologies;
  • analysis of implemented technologies, plugins, and third-party services;
  • reporting of gaps and non-conformities from audits and testing;
  • validation of implemented corrections;
  • preparation of public-facing accessibility documentation;
  • training staff on digital accessibility best practices;
  • defining internal policies and processes for handling user accessibility requests.

FFW S.r.l. plans to periodically perform technical audits to monitor the site’s accessibility over time, possibly with support from external specialists. These audits may involve semi-automated code checks, manual user testing, and the use of assistive technologies to reassess compliance.

 

6. Assistance and Issue Reporting

If you experience difficulty accessing website content or features, or require further assistance, you may:

  • email: cs.date@the-ffw.com
  • complete the form on this page: https://www.date-sneakers.com/it/contatti.php
  • call: +39 055 3951102

Please include the following in your message:

  • first and last name;
  • URL or section of the website you’re reporting;
  • clear and concise description of the issue;
  • tools used (OS, browser, any assistive tech);
  • any suggestions for improving accessibility.

All reports will be addressed as quickly as possible and may contribute to continuous website accessibility improvements.